Find your survey prep document below by role or department. Each briefing includes your schedule, surveyor questions, talking points, and preparation checklist.
ROP Readiness by Department
Select your department to see which Required Organizational Practices you own, what evidence is needed, and what to prepare
Department Huddle Handouts
For managers to share with their teams — surveyor questions, tips, what to prepare
Nursing & Clinical Staff
RNs, RPNs, PSWs, Allied Health — the #1 surveyor interaction
Clinical Managers & Team Leads
QI articulation, data use, policy-to-practice bridge
Pharmacy
180 Medication Management criteria — high-alert meds, antimicrobial stewardship
Maintenance & Plant Operations
Physical environment, emergency preparedness, environmental stewardship
Housekeeping & Environmental Services
IPAC, cleaning protocols, contact times, outbreak cleaning
Food & Nutrition Services
Food safety, dietary individualization, temperature monitoring
Human Resources
WPV prevention, credentialing, orientation, staff wellness
OD & Learning
Training programs, QI capacity building, patient safety training
Central Scheduling
Client flow ROP, staffing coordination, scheduling equity
Recreational Therapy
Person-centred programming, GPA, individualized activities
Employee Health, Safety & Wellness
WPV ROP, JHSC, N95 fit testing, immunization, exposure management
Pre-Survey Readiness Checklist
Walk your area, check it off, be ready — organized by timing
Leadership & Stakeholder Briefings
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