EMERGENCYImmediate response to life-threatening situation. Staff trained in recognition, notification, intervention protocols. Equipment checked regularly. Documentation includes time, actions, outcomes. Regular drills and review for improvement.
CARTSeveral medication checks (including checking medication cart and medication record binder to verify a signature) occur throughout the day Documentation is maintained in the client health record/chart.
CHECKINGWe maintain currency through: quarterly reviews/updates, verifying info when we make referrals, receiving updates from partner organizations, attending community networking meetings, checking websites/contact info periodically, removing defunct services, adding new resources. [Specific rol
SEALSSeals in medication management involves systematic assessment, planning, implementation, evaluation. Staff trained on standards, procedures documented, outcomes monitored. Quality improvement when gaps identified. Aligns with accreditation requirements.
LOCATIONWe maintain communication among teams serving different locations, use shared documentation systems, hold regular case conferences, and standardize protocols to ensure seamless handoffs. At SJHCG, care coordination uses Caseworks, Oscar Pro, and Care Dove platforms to share information wit
ACCESSWe contact the client/referral source to acknowledge the delay, provide an updated timeline, and document the reason. For urgent situations, we facilitate access to alternative services.
EXPIRYIf a manufacturer has indicated that a product is to remain in its original packaging Choose a palp label and small bags to maintain the original packaging and expiry date.
CONTENTSWe record: date and time, sterilizer identification, cycle number, operator initials, load contents, cycle parameters (time, temperature, pressure), physical indicators, biological indicator results, any deviations or issues, and release for use. Records maintained per regulatory requireme
RESTOCKINGPolicies and procedures are accessible on the Pulse intranet page organized by department and topic. Staff can search by keyword, browse categories, or access frequently used policies from quick links. Printed copies are available in clinical areas for immediate reference.
TRAININGTeam members participate in orientation prior to their first shift and receive continuing education on service delivery standards, client-centered care approaches, and best practices. Training includes mandatory modules, hands-on practice, competency validation, and annual refreshers. Educ
