ROMClient self-referrals are triaged using our initial screening tool. Referrals from organizations include clinical info and may have different priority pathways. Both are logged, acknowledged within 2 business days, and followed up with intake assessment.
FLEXIBILITYWe support families through: open communication, care conferences, visitation flexibility, involvement in care planning, updates on condition changes, education about resident needs, family councils, feedback mechanisms, and respecting their role as partners in care.
JOINTSJoints in rehabilitation services involves systematic assessment, planning, implementation, evaluation. Staff trained on standards, procedures documented, outcomes monitored. Quality improvement when gaps identified. Aligns with accreditation requirements.
PASSIVEPassive in rehabilitation services involves systematic assessment, planning, implementation, evaluation. Staff trained on standards, procedures documented, outcomes monitored. Quality improvement when gaps identified. Aligns with accreditation requirements.
ACTIVEWe provide specific contact names/numbers, assist with referral forms, explain what to expect, and follow up to ensure the connection was made (warm handoff).
EXERCISESExercises in rehabilitation services involves systematic assessment, planning, implementation, evaluation. Staff trained on standards, procedures documented, outcomes monitored. Quality improvement when gaps identified. Aligns with accreditation requirements.
MEASUREMENTWe evaluate through: outcome measurement comparing pre/post implementation, monitoring relevant indicators, staff feedback on usability, sustainability over time, audits to verify compliance, client outcome data, and cost-effectiveness analysis. Results inform further improvements.
LIMITATIONSWe review the service agreement and fee schedule with new clients/SDMs during admission, ensuring they understand all costs and service limitations before signing.
PAINAssessment using validated scales at regular intervals and when status changes. Management includes pharmacological and non-pharmacological approaches. Documentation of intensity, location, interventions, effectiveness. Reassessment per protocol.
IMPROVEMENTSystematic approach to measure, analyze, improve care processes and outcomes. Uses data, engages stakeholders, tests changes, monitors results. Plan-Do-Study-Act cycles. Supports continuous learning and accreditation requirements.
