CLEANINGYour role in the IPAC program includes performing hand hygiene before/after client contact, using appropriate PPE based on precautions, following cleaning protocols, safely handling sharps and biohazardous waste, reporting infections/outbreaks to IPAC/manager immediately, participating in
PROTOCOLSService delivery information is in CSS-100-1 Community Services Program Policy on The Pulse. Resources include service planning templates, assessment tools, safety protocols for home visits, emergency contact procedures, documentation guides, and community resource directories. Managers an
SCHEDULEWe review the service agreement and fee schedule with new clients/SDMs during admission, ensuring they understand all costs and service limitations before signing.
PROCEDURESFormal documents guiding practice. Development includes evidence review, stakeholder input, approval process. Implementation requires communication, training, resources. Regular review ensures currency. Accessible to staff for reference.
THOROUGHNESSThoroughness in healthcare practice involves systematic assessment, planning, implementation, evaluation. Staff trained on standards, procedures documented, outcomes monitored. Quality improvement when gaps identified. Aligns with accreditation requirements.
TECHNIQUESExample: We identified fall risk during home visits through incident analysis. We implemented: standardized mobility assessment, supply of mobility aids, home safety assessment checklist, staff training on transfer techniques, and client/family education. Post-implementation monitoring sho
CHECKLISTSWe use: incident tracking systems, safety checklists, risk assessments, environmental audits, failure mode analysis for high-risk processes, staff reporting systems, client safety rounds, and data analytics to identify trends and emerging risks.
STANDARDS[REQUIRES CRITERIA REMAP] This question is currently mapped to CHS 1. 1 (IPAC Risk Assessment) but asks about service response times. Original answer claimed '24-48 hours for urgent' and '5 business days for routine' - these timeframes need verification in policy before use.
DOCUMENTINGMy role includes conducting comprehensive assessments, developing person-centered service plans, providing skilled care, coordinating with the healthcare team, monitoring progress, and documenting care provided.
INSPECTIONPractices are monitored internally and externally. For example, the medication record is 'maintained as verification. or to identify a missed medication, to trigger the completion of an incident report'.
