SERVICE[REQUIRES CRITERIA REMAP] This question is currently mapped to CHS 1. 1 (IPAC Risk Assessment) but asks about service response times. Original answer claimed '24-48 hours for urgent' and '5 business days for routine' - these timeframes need verification in policy before use.
EXCELLENCEExcellence in healthcare practice involves systematic assessment, planning, implementation, evaluation. Staff trained on standards, procedures documented, outcomes monitored. Quality improvement when gaps identified. Aligns with accreditation requirements.
CENTEREDMy role includes conducting comprehensive assessments, developing person-centered service plans, providing skilled care, coordinating with the healthcare team, monitoring progress, and documenting care provided.
QUALITYSystematic approach to measuring, analyzing, improving care processes and outcomes. Uses indicators, PDSA cycles, benchmarking. Required for accreditation and continuous improvement.
DIGNITYTreating clients with courtesy, listening to concerns, protecting privacy, honoring preferences. Includes cultural, spiritual considerations. Staff trained in person-centered approach. Essential to quality care and resident rights.
RESPECTTreating clients with courtesy, listening to concerns, protecting privacy, honoring preferences. Includes cultural, spiritual considerations. Staff trained in person-centered approach. Essential to quality care and resident rights.
COMPASSIONCompassion in healthcare practice involves systematic assessment, planning, implementation, evaluation. Staff trained on standards, procedures documented, outcomes monitored. Quality improvement when gaps identified. Aligns with accreditation requirements.
TEAMWORKTeamwork in healthcare practice involves systematic assessment, planning, implementation, evaluation. Staff trained on standards, procedures documented, outcomes monitored. Quality improvement when gaps identified. Aligns with accreditation requirements.
COMMUNICATIONClear, timely exchange of information between team, residents, families. Includes handoffs, conferences, documentation. Barriers addressed, effectiveness evaluated. Essential for coordination and safety.
CONTINUOUSStaff follow organizational policies, professional standards, and evidence-based practices to ensure quality care. Relevant training and education is provided, resources and tools are accessible, and the interdisciplinary team collaborates to support effective practice. Processes are monit
