RECONCILEReconcile in medication management involves systematic assessment, planning, implementation, evaluation. Staff trained on standards, procedures documented, outcomes monitored. Quality improvement when gaps identified. Aligns with accreditation requirements.
BPMHProcess of comparing current medications with new orders to identify discrepancies. Completed at admission, transfer, discharge. Involves client, family, pharmacy. Documentation of changes, rationale. Prevents medication errors.
ADMISSIONKey indicators include: number of community members served, health status improvements, wait times, readmission/ED visit rates, falls prevention, client satisfaction, community awareness, partnership engagement. Also track population-specific indicators like chronic disease management, imm
TRANSFERFall risk is communicated through care plan documentation, visual cues (e. , color codes), huddles, and transfer of accountability reports. Changes in risk are communicated to the team and family immediately.
DISCHARGEClient feedback mechanisms include: patient/resident experience surveys, satisfaction surveys, Patient and Family Advisory Committee (PFAC), Residents and Family Council, complaint and compliment processes through RL Solutions, comment boxes in clinical areas, direct feedback to staff duri
ERRORSThe P&T Committee reviews and approves the facility's 'Standard Medication Administration Times' schedule. This schedule is embedded in our pharmacy information system and PointClickCare to default to these standard times (e. , 'daily' defaults to 09:00, 'BID' defaults to 09:00 and 17:00),
SOURCESService delivery is client-centered: comprehensive needs assessment, individualized service plans, flexible scheduling, regular progress monitoring, and coordination with healthcare providers and community resources.
COMPARISONWe track through: referral tracking logs/databases, wait time monitoring, client feedback, review of delays at team meetings, QI indicators, comparison against established benchmarks. When patterns of delay identified, we work with partners to address barriers and improve access.
DOCUMENTINGMy role includes conducting comprehensive assessments, developing person-centered service plans, providing skilled care, coordinating with the healthcare team, monitoring progress, and documenting care provided.
RESOLUTIONIn this situation, I would: (1) Assess the immediate circumstances and ensure safety, (2) Follow relevant policies and procedures, (3) Consult with team members or supervisor as appropriate, (4) Take action based on assessment and established protocols, (5) Document the situation and actio
